Shipping Policy

SHIPPING & DELIVERY POLICY

Processing Time

All orders are processed within 48 to 72 hours after order confirmation.
Most domestic orders are dispatched the same day or within a maximum of 72 hours, depending on product availability, order verification and operational workload.
Orders placed on Sundays, public holidays or during major sale periods may require additional processing time.

Delivery Time

Domestic Orders – India

Orders within India are generally delivered within 3 to 7 business days from the date of dispatch, depending on:

Delivery location
PIN code serviceability
Courier partner
Weather conditions
Public holidays
Operational or logistics delays

Delivery to remote or non-metro locations may take slightly longer.

International Orders

International orders are generally delivered within 7 to 14 business days from dispatch.

International delivery timelines may vary depending on:

Destination country
Customs clearance
Import procedures
Local courier partner
International shipping conditions
Public holidays or unforeseen delays

Any customs duties, import taxes or other charges imposed by the destination country, where applicable, may be payable by the customer.

Order Tracking

Once your order has been dispatched, the available tracking details or tracking number will be shared with you through email, SMS, WhatsApp or another available communication method.

You can use these details to monitor the status of your shipment.

Please note that tracking information may sometimes take a few hours to become active after dispatch.

Important Shipping Information

At Mannat Creations, we make every reasonable effort to process and deliver your order within the estimated timelines.

However, shipping and delivery delays may occasionally occur because of circumstances beyond our reasonable control, including:

Courier delays
Weather conditions
Natural disasters
Transportation disruptions
Public holidays
Local restrictions
Incorrect or incomplete delivery information
Customs clearance for international orders
Other unforeseen circumstances

Delivery timelines mentioned on our website are estimated timelines and not guaranteed delivery dates.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing complete and accurate delivery information at the time of placing an order.

Please ensure that your:

Full name
Mobile number
Complete address
PIN code
Landmark, where required

are entered correctly.

Mannat Creations will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Additional courier charges may apply if a parcel needs to be re-shipped due to an incorrect address, customer unavailability or delivery refusal.

Delivery Attempts

Our courier partner may make one or more delivery attempts depending on their service policy.

Customers are requested to remain available on the registered phone number to receive calls or delivery updates from the courier partner.

If the parcel is returned to Mannat Creations because of repeated failed delivery attempts, an incorrect address, customer unavailability or refusal to accept the parcel, additional shipping charges may apply for re-dispatch.

Damaged or Tampered Parcel

If the outer packaging appears severely damaged, opened or tampered with at the time of delivery, we recommend recording the condition of the parcel before opening it.

A complete unboxing video should also be recorded in accordance with our Exchange Policy.

Please contact us within the applicable claim period if you receive a damaged, defective or incorrect product.